L2 L3 SUPPORT
GET THE HELP YOU NEED WITH OUR TECHNICAL EXPERTISE AND MANAGED SUPPORT TEAM
To process customer requests and queries faster and in a more efficient manner, there is a managed support line at your service. Sencury possesses two main support lines.
WHAT WE OFFER?
Our skilled software support engineers provide the following services:
Advanced Repair / Troubleshooting
Automation Process
Proactive monitoring
Monitoring of batches / infrastructure
Analysis of the Causes
System configuration management
Configuration Management
Trends / Incident Analysis
DevOps-friendly Deployment Process Automation
HOW CAN WE HELP?
BENEFITS YOU GET
Hiring a skilled software engineer to provide you with support will save you time and budget in resolving related technical issues withing SLA contract agreed with you. Also, you receive a person, who has:
1
technical knowledge regarding products and services
2
technical understanding of industry standards and practices
3
strong communication skills
4
knowledge of relevant tools and applicable software programs
5
analytical skills
6
ability to analyze and problem solve
7
troubleshooting and configuration skills
8
understanding of new systems and technologies
WHY SENCURY?
Our technical support engineers put all their knowledge, skills and efforts into helping you solve critical issues occurring. Therefore, with us you will obtain timely met requests. Our team can provide you with:
Agility and flexibility
Focus on quality
Ability to hire per your requirement
Access to industry experts and developers & tools
Possibility to scale your resources
Dedicated developers
Hire SENCURY technical support engineers to obtain a quick solution to any issue occurring! Contact us for the details!