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L2 L3 SUPPORT GET THE HELP YOU NEED WITH OUR TECHNICAL EXPERTISE AND MANAGED SUPPORT TEAM To process customer requests and queries faster and in a more efficient manner, there is a managed support line at your service. Sencury possesses two main support lines. SENCURY ’s service catalog starts from L2 Support . An engineer providing second-level support has to have profound technical expertise to help customers in a timely manner. The L2 Support Engineer is responsible for handling break/fix configuration issues, and guiding users on advanced troubleshooting. In the case of SaaS and cloud systems support, the L2 Support team’s crucial responsibility is in service restoration and availability within given SLAs. Many issues coming forward to this team can be solved via standard measures described by the R&D team in the administration guide. Their crucial competencies include cloud configuration, database administration, network engineering, operating system administration, etc. In the case of cloud technologies, this function is highly automated as long as a DevOps culture is established in the organization. A critical part of L2 Support function is software and system infrastructure maintenance triggered by routine checks, and automatic, or proactive monitoring. The latter can be done using standard monitoring tools and system alarms (e.g., SNMP alarms). WHAT WE OFFER? Our skilled software support engineers provide the following services: Advanced Repair / Troubleshooting Automation Process Proactive monitoring Monitoring of batches / infrastructure Analysis of the Causes System configuration management Configuration Management Trends / Incident Analysis DevOps-friendly Deployment Process Automation HOW CAN WE HELP? To ensure, you receive the best L2 support, SENCURY can: Find solutions from previous cases using the Knowledge Base Work the life cycle of a help desk incident Collect information on the problem to pass it to L3 Support Add further information and items to the initial job definition Close and re-assign jobs Handle break/fix and configuration issues Guide customers on advanced troubleshooting Mo nitor using available tools for maintenance actions De al with network and infrastructure Create data center updates BENEFITS YOU GET Hiring a skilled software engineer to provide you with support will save you time and budget in resolving related technical issues withing SLA contract agreed with you. Also, you receive a person, who has: 1 technical knowledge regarding products and services 2 technical understanding of industry standards and practices 3 strong communication skills 4 knowledge of relevant tools and applicable software programs 5 analytical skills 6 ability to analyze and problem solve 7 troubleshooting and configuration skills 8 understanding of new systems and technologies WHY SENCURY? Our technical support engineers put all their knowledge, skills and efforts into helping you solve critical issues occurring. Therefore, with us you will obtain timely met requests. Our team can provide you with: Agility and flexibility Focus on quality Ability to hire per your requirement Access to industry experts and developers & tools Possibility to scale your resources Dedicated developers Hire SENCURY technical support engineers to obtain a quick solution to any issue occurring! Contact us for the details! LINKS ABOUT info@sencury.com SOCIAL Home Services Cooperation Models Competencies Blog Contact Us

Innovate to improve the World. Software development powered by Sencury CONTACT US Thanks for submitting! Submit Hannover - Headquarters Postkamp 6, 30159 Hannover, the Federal Republic of Germany +49 (0) 511 515 654 38 Warsaw - Engineering Office Konstruktorska 11 5/6 piętro, 02-673 Warszawa +48 516 426 855 Kyiv - Engineering Office Stepana Bandery Ave, 34B, Kyiv, Ukraine, 04073 +380 50 767 54 40 LINKS ABOUT info@sencury.com SOCIAL Home Services Cooperation Models Competencies Blog Contact Us

IMPRINT Business name: SENCURY AG HRB 225524 Business address: Postkamp 6, 30159 Hannover, the Federal Republic of Germany Managing Director: Reinhard Lindner Email: info@sencury.com LINKS ABOUT info@sencury.com SOCIAL Home Services Cooperation Models Competencies Blog Contact Us

Terms and Conditions At Sencury: software engineering, accessible from https://www.sencury.com/ , one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Sencury: software engineering and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Sencury: software engineering. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Free Privacy Policy Generator . Cookies We employ the use of cookies. By accessing Sencury: software engineering, you agreed to use cookies in agreement with the LLC SENCURY UA's Privacy Policy. 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DevOps BUILDING, TESTING, AND DELIVERING SOFTWARE FASTER AND MORE RELIABLY WITH DEVOPS DevOps is a successful combination of cultural philosophies, practices, and tools, with the help of which every organization increases its ability to deliver applications and services at high speed. Hence, the team orchestrates the whole software development lifecycle, where they design, implement, deploy, monitor, fix problems occurring, and update the software. The team’s responsibility includes taking care of the best end-user experience and, at the same time, eliminating production problems. SENCURY can offer our clients continuous integration, continuous delivery, and continuous deployment. We build a culture of shared responsibility, transparency, and faster feedback. Implement DevOps to be extra competitive in the market and provide better services to your customers. WHAT WE OFFER? We provide solutions for different industries. Our expert knowledge allows to provide you with the following services: CLOUD Continuous Interration Automated Deployment Kubernetes / Cluster Management GitOps Well Architected Governance / Policy as a Code AI / ML Ops Serverless / Cloud Native Centralized Logging Automation of Security and Compliance Monitoring and Escalation Landing Zone DevOps Tools We Use: A distributed version control system Git Atlassian Bitbucket GitHub AWS CodeCommit GitLab Continuous integration and delivery tools Jenkins JetBrains TeamCity CloudBees Core Atlassian Bamboo Shippable Concourse CI Containers and orchestration tools Docker The LXC Linux Container Apache Mesos containerd rkt Configuration management Ansible Puppet SaltStack Fabric CA Unified Infrastructure Management JSON and NoSQL as DevOps tools Five popular NoSQL databases include: Apache Cassandra MongoDB Redis Couchbase ArangoDB HOW CAN WE HELP? SENCURY merges both development and operations teams into a team with engineers working together across the entire application lifecycle. Our merged teams use practices to automate processes that initially were manual and slow. To operate applications quickly and reliably, we use top technology stack and tooling. These tools help SENCURY engineers accomplish different tasks on their own without involving other teams. Consider referring to our SENCURY DevOps consulting services to accelerate your software development lifecycle and obtain more efficient development processes. To help you succeed, we provide: STAFFING We offer our engineers to augment your existing team. Also, we tend to guide them on best practices, the latest tools and trends along the development process. HOW DO WE WORK? Implementing DevOps at SENCURY takes several steps. These are: 1 We would like to learn more about your business needs and define your goals. Therefore, as a first step, our team suggests meeting with one of our DevOps consultants. 2 Tell us about your needs, goals and preferences and we will assemble a perfect team for your project. 3 The stage of technical implementation starts when all the key details are provided and understood by both sides. We do our best to implement every recommendation. BENEFITS YOU GET Integrating DevOps into your organization allows to increase efficiency and application building becomes a speedy process. Among the already mentioned advantages, you may also experience: 1 Controlling your budget spendings effectively simultaneously focusing on core business processes and innovations 2 Improving your software delivery processes that promote faster time to market by creating a DevOps assessment roadmap 3 Boosting quick adapting to changes, analytical capabilities, and ensure regulatory compliance by standardizing and industrializing your business processes WHY SENCURY? SENCUR Y's development practices include DevOps practices. We engage in strategic decision-making using a particular approach and build our development strategy on flexibility and mutual success factors. Implementing DevOps with SENCURY will allow: continuous interration increased communications between teams faster time to market of your software rapid improvement based on feedback improvement to software delivery pipeline via builds, validations and deployment less manual work due to automation streamlined development processes increased responsibility and code ownership in development broader roles and skills less downtime DevOps is the key to your success! Contact our qualified team and let’s talk about what we can do to boost your business growth! LINKS ABOUT info@sencury.com SOCIAL Home Services Cooperation Models Competencies Blog Contact Us

ABOUT MEET SENCURY, A SOFTWARE DEVELOPMENT TEAM OF SCIENTISTS AND TECHNOLOGY-DRIVEN INNOVATORS! OUR STORY Sencury was founded by a group of engineers and scientists at heart with decades of relevant industrial experience. Our scientific and software engineering background with huge executive experience has made it possible to start our own journey in the IT industry. Our diverse managerial experience brings also a huge network of the most brilliant engineering minds and reliable partners. International IT Service Company with Presence in Europe and US 100% Successful Projects We never give up Transparency As a Key approach to build a long-term relations 50+ professionals Customers for startups to big enterprises 20+ years of commercial experience Key markets for startups to big enterprises OUR OFFICES Hannover Headquarters Warsaw Engineering Office Kyiv Engineering Office BENEFITS OF WORKING WITH SENCURY Choose our Sencury team to design, develop and deliver software solutions for your organization. With us you will receive: 1 Timely software development 2 Explicit technology consulting 3 On budget and at key projects 4 Skilled and qualified developers 5 Competent cross-functional teams 6 Market-competitive software 7 Large scope of services and competencies 8 Dedicated business-oriented approach 9 Desire to help your business grow 10 Core team of scientists at heart WHY SENCURY? SENCUR Y is your technology partner of choice to achieve business goals, flourish, and make an impact! Startup-friendly Enterprise-adaptive No legacy technology, business first Agile-fundamental (cross-functional team) Full stack at the core Ambidextrous engineers Industrial Business Analysts DevOps culture Cloud-first Managed team OUR COMPETITIVE ADVANTAGES HIGH QUALITY OF THE DELIVERY 1 Guaranteed by business owners' scientific and software engineering background with a huge executive experience ATTRACTIVE RATES 2 Ensured by effective usage of resources and admin overhead FOCUS ON CUSTOMER'S AND PARTNER'S BUSINESS NEEDS 3 Transparents win-win approach to both customers and partners FLEXIBLE BUSINESS APPROACH 4 As privately owned company we are open for different kind of business cooperation - Joint Ventures, BOTs, partnership agreements, etc. Your project needs Sencury to succeed! We’re leading the way with business-centric software engineering! Contact us today to obtain top software built for true leaders! LINKS ABOUT info@sencury.com SOCIAL Home Services Cooperation Models Competencies Blog Contact Us

DATA ENGINEERING OUR DATA ENGINEERING CAN ENHANCE YOUR BUSINESS DECISION-MAKING Data engineering is the practice of the design and development of data collection, storage, and analysis systems. This field is applicable practically in all industries. Data engineering includes many data science specialties. SENCURY data engineers both access data and analyze raw data to create predictive models that display short-and long-term trends, identify data insights, find correlations, and derive new business data. As companies accumulate huge amounts of data, without data engineering, it would be difficult to make use of this data the right way. WHAT WE OFFER? SENCURY offers to provide smart personalized recommendations based on customer requirements, initiate the transformation of the customer’s company data, and enhancement of organizational performance. Moreover, our data engineers build top solutions driven by neural networks. Tools/methods we apply to: Data Science Business Intelligence Big Data Data Mining Natural Language Processing/ Understanding Computer Vision Artificial Intelligence and Machine Learning Our technology stack includes: AI/Data Sсience Scientific Python stack fundamentals Tensorflow for neural nets Pandas for analysis Spark, Kafka, Hadoop for big data pre-processing Computer Vision Tensorflow CNN, Keras NLU/NLP Deep learning techs NLU/NLP HOW CAN WE HELP? Tell our data engineering experts your data-related requirements and we will use automation, process optimization, and predictive analytics to identify gaps, spot opportunities, improve your business outcomes and enhance your operational efficiency. We will also help you improve your data management to go through an effective digital transformation, make accurate predictions, gain valuable insights on customers, and make efficient business decisions. In addition, you will be able to reduce risks and decrease operational costs. BENEFITS YOU GET SENCURY can help you become a data-driven organization! Our data-related insights will enable you to make valuable business decisions. Therefore, with our expert services you will be able to: 1 Gain specific knowledge from data and make data-driven decisions 2 Analyze the collected data and improve product quality and user experience 3 Make use of historical data and predict behaviors to identify new business opportunities 4 Simplify your data architecture to reduce costs and increase profits 5 Reduce the duration of your project to speed up the process of insights assessment WHY SENCURY? SENCURY has immense data engineering knowledge and experience creating data-driven solutions that can enhance your performance optimization. For this reason, we tend to: build data warehousing for scalable analytics automate data compliance and data auditing promoting error-free operations create datasets matching business requirements collaborate with management to understand organizational objectives develop algorithms to extract value from data build, test, and manage database pipeline architectures Choose SENCURY Data Engineering services to become on top of your competitors. Make use of your data to gain valuable insights, improve critical decision-making, and incre ase profits. Turn to SENCURY today to receive world-class services. LINKS ABOUT info@sencury.com SOCIAL Home Services Cooperation Models Competencies Blog Contact Us

Innovate to improve the World. Software development powered by Sencury MANAGED TEAM HIRE OUR MANAGED TEAM TO SCALE YOUR PRODUCT DELIVERY A managed team at Sencury is a dedicated team that is assembled based on specific project needs. Having a lot of experience in development allows us easily to gather an optimal team based on the client’s requirements. Therefore, when the client pre-determines the final result, our managed teams put all their efforts into delivering tasks aligned with the client’s end-point expectations. WHAT WE OFFER? Opt for success with Sencury! Within years we have obtained valuable experience assembling managed teams to meet clients’ project needs. With our unique expertise, it became possible to deliver advantages to our customers in the following directions: SCRUM TEAM 1 We offer a managed team organized via Agile methodologies that promote flexibility and efficiency. MANAGED SUPPORT 2 We suggest an SLA-based support service shaped by L2 and L3 support teams working within the Kanban methodology. DEPARTMENT EXTENSION 3 We use scaled agile methodologies like SAFe or Scrum of Scrums, which are highly optimized and can ramp up your engineering department with external teams. THE SCALED AGILE FRAMEWORK (SAFe) We offer a set of agile practice patterns for positive organizational and workflow changes at an enterprise scale. With SAFe it is possible to perfectly organize large numbers of agile teams promoting alignment, collaboration, and delivery across them. The Scaled Agile Framework has three core pillars: agile software development lean product development systems thinking HOW WE WORK? We approach your needs with special attention to detail, analytical skills, and creativity to offer you a business solution that will solve your current problems. Therefore, we suggest three core directions: INITIATION PHASE To begin, our experts assess all your current business needs. Afterwards, we will offer you a team of software engineers with the relevant skillset that meets your requirements. BENEFITS YOU GET Sencury’s professionals put all efforts into helping you: 1 reduce time-to-market 2 increase time-to-profit 3 enhance performance 4 save up costs 5 decrease risks WHY SENCURY? We work with the best software engineering and development talents on the market. The teams are flexible, effective in their work, and dedicated to customer needs and requirements. With Sencury’s expertise, you will receive: build data warehousing for scalable analytics create datasets matching business requirements develop algorithms to extract value from data automate data compliance and data auditing promoting error-free operations Benefit from Sencury’s smart approach to finding you the best-match team on the market! Contact us today to deliver top software solutions tomorrow! LINKS ABOUT info@sencury.com SOCIAL Home Services Cooperation Models Competencies Blog Contact Us

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TECHNOLOGY CONSULTING SENCURY – YOUR TOP TECHNOLOGY CONSULTANT We live in a digital world full of technical possibilities. Today, industries build their future success using technological automation. With the rapid growth and expansion of technology infrastructure, there’s greater demand for technology consulting. Technology consulting at Sencury is an activity of advising businesses on the potential benefits of implementing certain technology and software in their organizations. Our qualified experts can recommend new technologies in design, development, implementation, or management. SENCURY is here to help you get the most value from any technology on the market! WHAT WE OFFER? SENCURY has the most extensive knowledge of the current technologies in the software development market. Moreover, our team strives to update both knowledge and skills continuously. Therefore, we can ensure 100% coverage of your business objectives. All we need to headstart are your business goals and the more details the better. Our main technology consulting services include: AI & Automation Data & Analytics Cloud IoT Mobility Product Engineering Digital Transformation TECH CONSULTING HOW CAN WE HELP? We approach your needs with special attention to detail, analytical skills, and creativity to offer you a business solution that will solve your current problems. Therefore, we suggest three core directions: PRODUCT DESIGN 1 Using the design thinking approach, we drive workshops to analyze the real user demand in both B2C and B2B cases, design corresponding user experience (UI/UX), and outline requirements as user stories. TECHNICAL FEASIBILITY 2 We design technological architecture before the development stage, which goes together with all the required integrations, performance, high availability, security, and compliance requirements. DIGITAL STATUS QUO AUDIT 3 We properly review and analyze your legacy systems to make a decision on their further integration, transformation, or seamless replacement. BENEFITS YOU GET We have vast experience in business consulting and will work on your business case with end-to-end dedication. Therefore, with Sencury’s technology consulting services your 1 existing business model will be reviewed 2 IT structure will be maintained 3 sensitive data will be kept secure 4 market or industry crisis will be managed 5 expenses on operations will be reduced 6 business processes will be improved 7 digital transformation strategy will be created 8 high-technology manufacturing will be relocated 9 system administration will be transferred to employees WHY SENCURY? Our qualified SENCURY team will ensure that you will obtain the best cooperation experience besides the much-needed business solution. We put all our efforts to provide you with: timely technology consultation UI/UX design consulting user research & interviews market research competitors research planned business infrastructure probable risk assessment management of IT tools implementation of modern IT tools/practices advice on cybersecurity practices and tools cost optimization and financial transparency dedicated team of skilled BAs Get in touch with SENCURY consultants to leverage your business possibilities the right way! LINKS ABOUT info@sencury.com SOCIAL Home Services Cooperation Models Competencies Blog Contact Us